We do not have a refund policy.
Why, no labor intensive company does. We pay employess to process your songs and configure your account, both locally and at the music supervisors catalogs. This includes:
1. Song evaluations.
2. Correcting and prepairing metadata on uploaded songs.
3. Transferring songs to the music supervisor catalogs (multiple catalogs).
4. Prep work once on the music supervisor catalog.
5. Maintaining your songs.
This is labor we pay for to maintain your songs.
We can't issue refunds. Sorry.
Staff